Returns & Exchanges

We offer a 30-day return policy for most items. To be eligible for a full refund, electronics must be returned in their original, unopened packaging with all security seals intact.

1

Initiate Request

Log into your account and select 'Request Return' next to your order, or contact our support team.

2

Pack the Item

Securely place the device in its original box and use a sturdy outer shipping carton to prevent damage.

3

Attach Label

Print the prepaid shipping label provided by our team and affix it clearly to the outside of the package.

4

Receive Refund

Once our technicians inspect the device, your refund will be processed to the original payment method within 5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing